Brian D Rhoads PC in West Memphis, Arkansas

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• Brenda Harris

  Posted Mar, 21 2019

  I went to Dr. Rhoades’ dental practice for an appointment to have my tooth repaired after it had been chipped back in March of 2015. When I signed in at the front desk, I never felt as if I was warmly welcomed by the staff. Instead, they were rude and cold to me but despite this, I chose to stay because I was desperate for help. Once I was called in to be seen by Dr. Rhoades, I immediately noticed that his attitude was similar to the front desk staff in addition to his assistants that were there as well. He was also, both in tone and attitude, arrogant and distasteful.
  Before starting, he mentioned to me what he had planned to do to fix my tooth and also how he was going to do it. However, once he did start, he never did any of what he said he was going to do nor did he do the work he actually did properly. In other words, his work was extremely tacky and unprofessional. Before leaving, I spoke with one of his assistants about how I felt of his work and instead of responding to me with kindness and great concern, I was met with words of condescendence. This as a result made me feel worse.
  After I left, I was not only upset but also dissatisfied with the service I was given and the treatment that I had to suffer through during my time there. I felt as if I was taken advantage of especially considering that I had to pay cash for the procedure which ultimately did not fix my tooth to my satisfaction. In conclusion, please be cautious when making a dentist appointment with Dr. Rhoades.
  

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